ADO A20 XE Electric Bike

Motor and Performance

• Top speed: Reach up to 16mph (25km/h).
• Max range: 50 miles (80km) on a single charge.
• Motor power & voltage: 250W, 36V.
• Braking system: 3.0 double-disc brake system for precise and efficient stopping power.
• Riding modes: Choose between no-assist, pedal electric assist, pedal and throttle electric assist, or full throttle assist.
• Moped mode range: 80km.

Battery

• Battery type: 36V, 10.4Ah battery, incorporated into the frame (and extractable).
• Charging time: 5-6 hours.
• Output voltage: DC 36V.
• Storage temperature: 10 to 40°C.
• Protection system: Over-heating, over-current, short circuit, over-charging protection.

Dimensions and Components

• Saddle: Enjoy the convenience of an adjustable saddle height.
• Gears: Enjoy seamless gear shifting and versatile riding with the Shimano 7-speed derailleur system.
• Display: HD LCD display for clear riding information.
• Suspension: Equipped with a front fork and saddle tube shock absorber, the ADO A20 XE ensures a smooth and comfortable ride even on tough terrains.
• Folded dimensions: Effortlessly fold and store your e-bike with its compact folded dimensions of 990x43x70cm.
• Unfolded dimensions: 155x53x110cm.
• Frame material: Aluminium alloy.
• Tyres: 20"*1.75 tyres that offer excellent traction and stability.
• Max load: 120kg.
• Waterproof rating: With an IPX-5 waterproof rating, this electric bike can handle light rain and splashes, ensuring reliable performance in various weather conditions.
• Weight: With a net weight of 24kg, the ADO A20 XE balances portability and stability, allowing easy handling and manoeuvrability.
• Safety warning: Bell.
• Lights: Stay visible and ride safely with a white LED headlight and red LED taillight.

Technical Support

We are committed to ensuring your complete satisfaction with your product. Our dedication extends beyond the warranty period, as we provide ongoing technical support even after it has expired.

Please visit our Warranty page to learn more about our coverage.

• 1x ADO A20 XE electric bike (battery included).
• 1x Pair of mudguards.
• 1x 42V 2A battery charger.
• 1x Set of installation tool.

Deliveries typically take 3-6 working days.

In some instances it may take a couple days longer, in most instances it's faster!

For more information please see Ordering & Delivery.

Warranty

We prioritise your peace of mind when you choose to purchase from us. That's why we have attentive customer service, warranties, and a UK repair centre.

Warranty coverage:

• Main frame (1-year warranty period).
• Battery, motor, controller, charger (1-year warranty period).
• All main parts, such as the chain, hub, spokes, derailleur, and pedals (6-month warranty period).

Please note that the warranty does not cover:

• Issues arising from normal wear and tear and general use of the e-bike.

Please refer to our dedicated Warranty page for more details on our warranty process.

Does the ADO A20 have a throttle?

Yes, the ADO A20 has a thumb throttle that is initially disabled to comply with UK regulations. However, activating the throttle is a straightforward process.

Is the ADO A20 waterproof?

Absolutely! The ADO A20 is designed with an IPX-5 waterproof rating, ensuring its ability to withstand light, continuous rain, and puddle encounters.

Do I need to inflate the tyres?

Yes, periodically. Please refer to the tyres/instruction manual for the required pressure. You can use the hidden saddle pump to inflate your tyres.

How does the electric power work when cycling and can I change riding mode?

Yes. You can choose between 4 modes:

0: No-assist mode (human power pedalling only).

1: Pedal-assist mode (the motor will release 30-70% of the power).

2: Pedal & throttle-assist mode (the motor will release 70-90% of the power).

3: Throttle-assist mode (the motor will release 100% of the power).

Should I keep my box?

Yes. We recommend that you keep your box after the delivery of your bike - this is for the unlikely case you'd need to send it back to us. If you require more information, visit our returns and refunds page.